Privacy policy

At Tailzo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you visit or make a purchase from our store.

Information We Collect

When you use our website or place an order, we may collect information such as:

  • Your name.
  • Billing and shipping address.
  • Email address.
  • Phone number.
  • Payment and transaction information.
  • Order history.
  • Information you provide when contacting customer support.
  • Technical information such as your browser type, device information, IP address, and website usage data collected through cookies and similar technologies.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Provide customer support.
  • Communicate with you about your orders.
  • Improve our website, products, and services.
  • Detect and help prevent fraud or unauthorized activity.
  • Analyze website performance and customer interactions.
  • Comply with applicable legal obligations.
  • Send promotional emails when permitted by applicable law and in accordance with your communication preferences.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to help provide a better shopping experience.

Cookies may be used to:

  • Keep your shopping session active.
  • Support website functionality.
  • Improve website performance.
  • Understand how visitors use our website.
  • Assist with shipping-related features and order processing.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Analytics and Advertising

We use the following tools to better understand how our website is used and to improve our services:

  • Google Analytics to analyze website traffic and visitor behavior.
  • Meta Pixel to measure the effectiveness of our marketing and advertising campaigns.

These services may collect information about your interaction with our website in accordance with their own privacy practices.

Email Marketing

If permitted by applicable law, we may send promotional emails about our products, offers, or updates.

You may stop receiving marketing emails at any time by using the unsubscribe link included in our emails.

Payment Information

We accept payments through secure payment providers, including:

  • Shop Pay
  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover
  • Apple Pay
  • Google Pay
  • PayPal Wallet

We do not state that we store your full payment card information. Payment information is processed by the applicable payment provider according to its own security and privacy practices.

Sharing Your Information

We may share your information only when necessary to operate our business, including with:

  • Payment service providers.
  • Shipping and delivery carriers.
  • Website analytics providers.
  • Marketing service providers.
  • Service providers that assist with operating our online store.
  • Government authorities or other parties when required by applicable law.

We do not sell your personal information.

Data Security

We use reasonable administrative, technical, and organizational measures to help protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices

Depending on applicable law, you may have the ability to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of eligible personal information.
  • Opt out of marketing communications.

To make a privacy-related request, please contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, operational requirements, or legal obligations. The updated version will be posted on this page and will become effective when published.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Tailzo
5510 Broadway
Bronx, NY 10463
United States

Email: support@tailzo.shop

Phone: +1 315-202-9664

Customer support is available 24/7 through email.