Terms of Service

Last updated: October 17, 2026

These Terms of Service govern the use of www.tailzo.shop and purchases made from Tailzo.

By accessing our website or placing an order, you agree to these terms and the policies published on our website.

1. Business Information

Tailzo

5510 Broadway
Bronx, NY 10463
United States

Email: support@tailzo.shop
Phone: +1 (315) 202-9664

2. Eligibility and Acceptable Use

You must have the legal capacity to enter into a purchase agreement.

You agree not to misuse the website, interfere with security, introduce malicious code, impersonate others, or use the website for unlawful activities.

3. Product Information

We aim to provide accurate product descriptions, specifications, images, prices, and availability information.

Our product range includes lawn mowers, garden equipment, outdoor cleaning equipment, power tools, and related products.

Product specifications and included accessories may vary by model. Customers should review the product description before purchasing.

4. Orders and Acceptance

Submitting an order constitutes an offer to purchase.

We may accept, reject, or cancel an order due to stock availability, pricing or description errors, failed payment authorization, suspected fraud, shipping restrictions, or legal requirements.

If a canceled order has already been charged, an appropriate refund will be issued.

5. Prices, Shipping, and Taxes

Product prices are displayed in U.S. dollars (USD).

Free standard shipping is available on all orders within the United States.

Applicable taxes and any additional charges are displayed at checkout before payment confirmation.

6. Payment

Available payment methods are displayed during checkout.

Payment is subject to authorization and the applicable payment provider's terms.

Please review our Payment Policy.

7. Delivery

Orders generally require 1–3 business days for processing, followed by an estimated 3–7 business days in transit.

Delivery estimates are not guaranteed.

Please review our Shipping Policy.

8. Returns, Refunds, and Cancellations

Eligible returns may be requested within 30 business days of delivery.

Return eligibility, shipping responsibilities, refund processing, and cancellation conditions are explained in our Returns, Refunds & Cancellations Policy.

9. Promotions and Discounts

Promotions may have eligibility requirements, expiration dates, product exclusions, or usage restrictions.

Discounts must generally be applied before completing payment and may not be combined unless expressly stated.

10. Intellectual Property

The website design, branding, text, graphics, and other content owned by or licensed to Tailzo are protected by applicable intellectual property laws.

Unauthorized reproduction or commercial use is prohibited.

11. User Content and Reviews

Content submitted through our website must be lawful, accurate, and must not infringe the rights of others.

Where you submit reviews or other content, you grant Tailzo permission to display and use that content in connection with operating the store, subject to applicable privacy laws.

12. Third-Party Services

Payment providers, shipping carriers, and other third-party services may operate under their own terms and privacy policies.

13. Disclaimers and Liability

To the maximum extent permitted by applicable law, Tailzo is not responsible for indirect, incidental, special, or consequential losses arising from website use.

Nothing in these terms excludes rights or liabilities that cannot legally be excluded, including applicable consumer protection rights.

14. Indemnity

To the extent permitted by law, users are responsible for losses arising from unlawful misuse of the website or violations of these terms.

15. Governing Law and Disputes

These terms are governed by applicable laws of the State of New York and the United States, without overriding mandatory consumer rights.

Customers are encouraged to contact us first so we can attempt to resolve any concerns.

16. Severability and Entire Agreement

If any provision is found unenforceable, the remaining provisions will continue to apply.

These terms and the referenced store policies govern website use and purchases.

17. Changes to Terms

We may update these terms when necessary. Updated terms take effect upon publication unless applicable law requires otherwise.

18. Contact

Tailzo

5510 Broadway
Bronx, NY 10463
United States

Phone: +1 (315) 202-9664
Email: support@tailzo.shop
Website: https://www.tailzo.shop