Terms of service
Welcome to Tailzo. These Terms of Service govern your access to and use of our website and the purchase of products from our store. By using our website or placing an order, you agree to these Terms of Service.
Eligibility
By using our website, you confirm that you are legally able to enter into a binding agreement under applicable law.
Products
Tailzo offers pet car accessories for sale within the United States.
We make every reasonable effort to present our products accurately. However, product images, colors, and descriptions may appear differently depending on your device or display settings.
We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.
Orders
When you place an order, you agree that the information you provide is accurate and complete.
All orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order when necessary, including in cases involving pricing errors, suspected fraud, inaccurate customer information, or other circumstances that prevent us from completing the order.
Pricing and Payment
All prices are listed in U.S. Dollars (USD).
We accept the following payment methods:
- Shop Pay
- Visa
- Mastercard
- American Express
- Diners Club
- Discover
- Apple Pay
- Google Pay
- PayPal Wallet
Your payment must be successfully authorized before your order is processed.
Order Processing and Shipping
Orders are typically processed within 1–3 business days.
Standard shipping is free on all orders.
Estimated delivery time is 3–7 business days after processing.
Orders are shipped only within the United States using carriers that may include USPS, UPS, FedEx, DHL, or other shipping providers.
Orders received after the daily order cutoff time of 5:00 PM (New York Time) will be processed beginning on the next business day.
Delivery estimates are provided for convenience and are not guaranteed.
Returns and Refunds
Returns and refunds are handled in accordance with our Return & Refund Policy.
Customers requesting a return must follow the applicable return requirements and obtain return authorization before sending products back.
Intellectual Property
All content available on this website, including text, graphics, logos, images, product descriptions, and other materials, is owned by or licensed to Tailzo and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or use any website content without prior written permission.
Acceptable Use
You agree not to:
- Use the website for any unlawful purpose.
- Attempt to interfere with the operation or security of the website.
- Submit false, misleading, or fraudulent information.
- Violate any applicable laws or regulations while using our website.
Limitation of Liability
To the fullest extent permitted by applicable law, Tailzo shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or the purchase of our products.
Nothing in these Terms limits any rights that cannot be excluded under applicable law.
Disclaimer
Our website and products are provided on an "as available" basis. While we strive to keep all information accurate and up to date, we do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business practices, website functionality, or legal requirements.
Updated Terms become effective when they are published on this page.
Governing Law
These Terms of Service shall be governed by the applicable laws of the United States, without regard to conflict of law principles.
Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Tailzo
5510 Broadway
Bronx, NY 10463
United States
Email: support@tailzo.shop
Phone: +1 315-202-9664
Customer support is available 24/7 through email.